For public administration

From citizen records to inter-agency exchange: one secure platform for public administration

Protect citizen data, streamline secure document exchange across departments, and demonstrate full data sovereignty, all from one Swiss-hosted platform.

Public administration

The reality

Why data sovereignty in public administration is harder than it used to be

Public administrations across the DACH region manage some of the most sensitive data in government: citizen records, permit and tax files, procurement documentation, and inter-agency correspondence. Regulatory pressure has intensified, with GDPR, revDSG, and NIS-2 extending obligations to a broader set of public entities, and the cost of a breach now exceeds what most legacy systems were built to withstand. Yet many agencies still rely on credential and file-sharing tools designed for a lower-scrutiny era.

Fragmented access across departments

Shared logins and inconsistent credential practices remain common where privilege levels vary widely. Each gap adds to the help desk burden and widens the attack surface. In Germany, stolen or compromised credentials were the initial attack vector in 20 percent of 2024 incidents, at an average cost of €5.11 million each.

Too many systems, not enough

sovereignity

Legacy file shares and non-European cloud tools create audit gaps exactly where regulators and the public look hardest. Rising scrutiny of non-European cloud dependencies has made data residency a governance question, not just a technical one.

A widening cost of inaction

The average public sector breach now costs $2.86 million globally, according to IBM, and takes 202 days to identify and 74 more to contain. Across France, Germany, Italy, and Spain, cyberattacks have cost over €300 billion in five years, a burden few agencies can absorb quietly.

One platform, built to grow with you

One secure data platform.
Four powerful modules.

SecureSafe brings credential management, document storage, and secure exchange into a single platform, Swiss-hosted and built on zero-knowledge architecture. Use each module on its own, or combine them as your agency's needs grow.

Pass

Manage credentials across departments with zero third-party access

IT teams, department heads, and external vendors all rely on shared systems and shared access. With SecureSafe, credentials are managed centrally with a complete activity log for internal review and external audit, without any credential ever leaving your organization's control.

  • Department and agency credential management
  • Shared vaults for compliance and procurement teams
  • Vendor and contractor access control

File

Secure document storage with Swiss data residency

Store citizen records, permit files, procurement documents, and internal correspondence in a Swiss-hosted environment built for the sensitivity of public sector data. Access is controlled, logged, and auditable, so your compliance team can show exactly who accessed what, and when, for every review or audit.

  • Citizen and case file storage
  • Procurement and contract documentation
  • Long-terms records retention with full access history

Exchange

Replace email for confidential citizen and

inter-agency correspondence

Case workers and department staff get a dedicated workspace to manage permit applications, citizen submissions, and inter-agency document requests, with real-time status visibility across every open case. Automated completeness checks confirm required documents are submitted before a process moves forward. Citizens and partner agencies access their secure area through a direct link and two-factor authentication, with no account creation required.

  • Automated completeness checks for permit and application processing
  • Dedicated case-worker workspaces with real-time status
  • Secure link and 2FA access without citizen account creation

Postbox

A secure digital postbox for every citizen and agency relationship

Deliver permits, tax notices, official correspondence, and case decisions digitally, without email attachments or registered mail. Every transmission is logged with delivery and read confirmations for a complete audit trail. Documents are stored permanently, cannot be altered, and become the property of the recipient. Postbox integrates directly into existing citizen portals via API.

  • API integration into existing e-government portals
  • Delivery and read confirmation audit trails for every notice
  • Permanent, immutable, citizen-owned document storage

Getting started is simpler than you think

From first conversation to full deployment – we're with you every step.

No lengthy procurement process. No complicated setup: Getting started with SecureSafe is a straightforward process, and our team is with you at every step.

First, we listen – discovery call

Before anything else, we take the time to understand your organization: your workflows, your requirements, and what you're looking to solve. In this short, no-commitment call, we’ll help you understand whether SecureSafe is the right fit.

See it in action – demo call

Your dedicated contact will walk you through the SecureSafe module that fits your needs, show you the features relevant to your use case, and answer any questions you might have.

Getting you live – implementation & onboarding

Once you're ready to proceed, our team moves quickly. Implementation is structured, supported, and designed to minimize disruption to your existing workflows.

Security

Siwss-made, independently audited.

For public sector IT leadership, data sovereignty is not a feature request, it is a governance requirement. SecureSafe is ISO 27001-certified, developed and hosted entirely in Switzerland, and built on a zero-knowledge architecture, meaning even we cannot access your data.

FAQs

Find answers to your most important questions explained here.

What does SecureSafe actually cost, and how is pricing structured?

SecureSafe is available in tiered plans based on the modules you need and the size of your team. Pricing is transparent and available directly on the pricing page; no hidden fees, no forced annual commitments at entry level. If your needs are more complex, our team is available to walk you through the right configuration.

How does SecureSafe handle health and sensitive personal data?

Health data carries the highest protection category under GDPR – and SecureSafe is built accordingly. SecureSafe's zero-knowledge architecture ensures this data is inaccessible to anyone outside your authorized users, including us. Documentation supporting your GDPR data processing assessment is available on request.

Do policyholders need to create an account to receive or send documents?

No. SecureSafe Exchange allows policyholders to access a secure document area via a link and two-factor authentication – no account creation required. This reduces friction at exactly the moments when your customers are least likely to want it, such as during a claims process.

How long does implementation take, and what does onboarding involve?

Implementation timelines depend on the modules deployed and your existing infrastructure. For most insurers, initial deployment can be completed within a few weeks. Our team handles onboarding directly, with a dedicated contact through go-live and beyond. API integrations into existing claims or customer portals are supported where relevant.

Where is our data hosted, and who can access it?

All data is hosted exclusively in Switzerland, on infrastructure owned and operated by SecureSafe. Swiss data protection law applies. No data is routed through or stored in EU or US jurisdictions. Due to our zero-knowledge architecture, SecureSafe has no technical ability to access your data; access is controlled entirely by your organisation.